Frequently Asked Questions
Everything you need to know about our biomechanics-focused training gear and services.
What is the standard shipping timeframe for equipment?
Orders are typically processed within 2-3 business days. Domestic shipping generally takes 5-7 business days, while international shipping can take 10-15 business days depending on customs clearance.
Can I return training equipment if I am not satisfied?
Yes, we offer a 30-day return policy on most physical products. Items must be in their original packaging and unused condition to qualify for a full refund, excluding shipping costs.
Do you offer international shipping for Functional Patterns gear?
We ship to most countries worldwide. Please note that international orders may be subject to import duties and taxes, which are the responsibility of the customer upon delivery.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal and Apple Pay for a secure checkout experience.
How do I access my digital training programs after purchase?
Once your purchase is complete, you will receive an automated email with login credentials to our online portal. You can stream your courses from any device with an active internet connection.
Are the materials used in your equipment eco-friendly?
We prioritize durability and sustainability. Our gear is manufactured using high-quality, non-toxic materials designed to withstand high-intensity biomechanical training while minimizing environmental impact.